Here’s how to contact the BCA Call Center : Kinemaster
Here’s how to contact the BCA Call Center : Kinemaster

Here’s how to contact the BCA Call Center : Kinemaster

These are 4 BCA call centers that are active 24 hours a day.

When using BCA banking products when trading, there are 4 BCA call centers  active 24 hours a day to help you find a solution if you have any problems. This is because obstacles in a transaction must be reported to the call center immediately. All solutions to any obstacles in a transaction can only be handled by the call center.

Since the outbreak of the coronavirus pandemic in Indonesia, BCA branches in several major cities have implemented social restrictions. This reduces the bank’s opening hours. In addition, the number of consumers coming to the branch office is limited.

Therefore, if you encounter any problems with your transaction, we recommend that you contact the BCA bank’s call center. After you contact the call center service, you no longer need to go to the nearest branch office to report any issues that have occurred.

Bank BCA’s Call Center Functions and Role

BCA Bank’s call center role is very important. In addition to responding to and accommodating consumer criticism and suggestions, BCA Bank’s integrated information services play another role. First, the call center is tasked with informing potential customers about the deposit products of the Bank BCA.


BCA Bank has many deposit products, from Tahapan Ekspresi for young people to Tahapan Berjangka for adults. Second, BCA Bank’s central information service performs its duties as a telemarketing company to find new customers interested in opening a credit card.


Call centers typically inform potential customers of the benefits and requirements they need to open a credit card. Therefore, there  are 4 BCA call centers that act as telemarketing that offer credit card products from BCA Bank.


Third, you can contact BCA Bank’s Information Service Center to find more information about savings and loan products such as auto loans (KKB), unsecured loans (KTAs), and homeownership loans (KPRs).


Fourth, you can contact BCA Bank’s Unified Information Center service to learn about BCA Syariah’s products. In terms of governance, BCA Syariah is governed by Islamic business law. Therefore, you can choose BCA Syariah. This syariah is considered more Syar’i and has an official operating license from the government.

Here are 4 BCA call centers ready to help with all consumer complaints in a 24-hour period.

In order to maintain the convenience of our customers, BCA Bank offers an integrated information center service that can be serviced 24 hours a day. This allows you to connect to the service even when transactions are restricted.

BCA Bank offers four integrated information center services that are equally active for a full 24 hours. So you can choose one of these 4 BCA call centers. You can contact all the services of BCA Bank to resolve your issue. It’s just that the accuracy of handling the issues you face varies from one call center service to another.

Also, the type of problem you are encountering is one of the reasons why the troubleshooting process takes longer. For this reason, there are 4 BCA call centers that are ready to solve all  the problems you face, among which are the following:

  1. Interactive phone

First, BCA Bank offers a call center via interactive telephone. Usually, consumers with emergency problems make a call over the phone. This is because the solutions offered by call centers over interactive calls are faster than other media.


  1. Social Media

Second, the bca call center is also available on social media. You can contact the BCA call center via direct message (DM) via @halobca (Twitter).


  1. Official website

Third, you can submit a complaint or question through the official website of the BCA Bank. Here you can ask questions and get answers immediately from customer service. Therefore, when trading or asking questions about BCA Bank’s products, it will help you overcome obstacles.


  1. email

And here’s the last 4 BCA call centers that are widely used by consumers.  BCA call centers via email can be used as an alternative way to file complaints or complaints about banking products. You can send an email message directly to

Frequent complaints experienced by Bca Bank consumers

In fact, any complaints experienced by BCA Bank consumers during the transaction should be reported immediately through the official call center. That’s because only BCA Bank’s official call center can resolve the complaints consumers experience.


So you no longer have to come to the nearest BCA bank branch to resolve your complaint or open a new savings account. You only need to contact one of the 4 official integrated information services managed by BCA Bank.


There are many complaints that can be handled through BCA Bank’s call center. First, when you encounter a problem with your debit or credit transaction, it is therefore advisable to report it to the call center immediately.


You will then be able to identify and find solutions to the problems experienced by the officers of BCA Bank. And here are 4 BCA call centers to help you solve your trading problems.


Second, if you want to block your account due to the loss of your ATM card or the misuse of your debit or credit card. This can be helped by BCA Bank’s call center. So you don’t have to come to the nearest branch to block your debit or credit card account.


Thirdly, it’s when you don’t benefit from the promotions that BCA Bank holds. There are 4 BCA call centers to help explain the benefits of the promotions BCA offers. The call center also explains the reasons associated with not being able to receive the promotional offers offered by BCA Bank.


Here’s how to contact the BCA Call Center:

It is very easy for consumers to connect with the BCA call center. If you want to contact the BCA call center via interactive phone, you can contact the 1500888 via landline or directly via smartphone.


To contact us via social media, you only need to send a message via direct message (DM) from your @halobca account (Twitter). To contact the BCA Call Center via email, please send a message to the email address. To contact the call center through the website, access the page immediately.


Then choose Web Chat or whatsapp menu. You can now contact the BCA call center via the whatsapp application. And here’s a 4 BCA call center. This call center is  frequently accessed by consumers when encountering problems when dealing or when looking for product information.


BCA is one of the largest private banks in Indonesia. To maintain the trust and comfort of our customers, BCA provides call center services to help when transactions are limited.

The call center is also responsible for providing BCA’s information and telemarketing products. There are 4 call centers you can contact: interactive phone, social media, website and email. And here are the 4 BCA call centers that bank BCA customers often contact.

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